29th April 2011- As mentioned in our earlier circular to Residents and Subscribers, your Committee has been actively reviewing the above matter since taking over Phase 1 Security.
The performance of Tuah Guard (M) Sdn Bhd the service provider although extended was reviewed and several meetings were held since 1 April 2011. After much deliberation and consideration by both parties, Tuah Guard has decided to withdraw as a Service Provider and their withdrawal has been accepted by the Committee. Tuah Guard will be withdrawing its manpower effective 12.00am, 1 May 2011.
During Tuah Guard’s tenure as Service Provider there was only a single break-in reported in Phase 1 involving a non-subscriber and Tuah Guard personnel had thwarted several attempts of car thefts and potential break-ins. The Committee takes this opportunity to record its appreciation and thanks to Tuah Guard for its services rendered over the last 13 months.
Replacing Tuah Guard is Perisai Sepadu Security Sdn Bhd (Perisai). Perisai has agreed to a more stringent Service Level Warranty at a slightly higher rate of RM6.30 per hour inclusive of 6% Government Service Tax. The guards are 100% Malaysian and comply with the Security Act as well as guidelines issued by the Ministry of Home Affairs.
With effect from 1 May 2011 onwards, the manpower configuration shall be as follows:
6.00am to 10.00pm – 7 guards
10.00pm to 6.00am – 4 guards
Between now and 1 June 2011, the Committee is working to re-install the CCTV system at all Guard Posts which was previously removed by TDRA. The Committee has written to TDRA for the return and re-installation of the equipment. Regrettably, TDRA has chosen to remain silent and not respond to us up until now.
Nevertheless, the Committee has decided that regardless of TDRA’s action or inaction, the CCTV system need to be in place and shall endeavor to have it up and running. The Committee shall also be seeking legal counsel on this matter as the equipment was purchased by TDRA using funds collected from Phase 1 residents.
We shall keep you updated on this matter from time to time and we thank those who have subscribed and paid for their support. For those who have yet to subscribe, we look forward to your support to make Phase 1 Taman Desa a safer place to live and be part of the Community.
TDP1RA Committee